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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.

Latest JoTS Online Articles : 

News Category Tags: Crime, Product Safety, Health and Safety, Counterfeit Goods, Retail, Animal Health and Welfare, Legal and Policy, Enforcement Practice, Product Recalls, Property and Housing, Automotive, Vapes, Business, CTSI Conference, CTSI Hero Awards.

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Public warned of illegal fireworks

Posted: 18 October 2022

UPDATES: Consumers are being urged to buy fireworks only from licensed retailers as Trading Standards warns that illegally sold products pose serious safety risks ahead of bonfire celebrations.
 

CTSI issues warning on energy scams

Posted: 05 October 2022

UPDATES: CTSI is warning consumers to stay alert to energy-related scams as criminals exploit the cost-of-living crisis through bogus suppliers, doorstep sales and fraudulent communications.
 

Interview: Tendy Lindsay

Posted: 30 September 2022

OPINION: CTSI Chair Tendy Lindsay reflects on why diversity and inclusion must be embedded throughout the profession, from recruitment and qualifications to enforcement, leadership and community engagement.
 

Scammers exploit cost-of-living woes

Posted: 28 September 2022

ANALYSIS: New fraud data shows scammers exploiting cost-of-living support, with bogus energy rebates, council tax refunds and payment messages mimicking official schemes. The warning highlights how financial pressure is creating fresh opportunities for criminals.
 

Queen Elizabeth II: 1926-2022

Posted: 11 September 2022

UPDATES: CTSI pays tribute to Queen Elizabeth II, reflecting on her lifelong service, the Institute's Royal Charter connection and the significance of her death for the Trading Standards profession and the wider United Kingdom.
 

When is a consumer not a consumer?

Posted: 05 September 2022

OPINION: The language used to describe people as consumers, customers, citizens or patients shapes expectations, rights and public policy. This thought-provoking piece questions whether 'consumer' remains the most appropriate label.
 

Return to imperial ‘could cost millions’

Posted: 26 August 2022

UPDATES: CTSI warns that proposals to expand the use of imperial measurements could impose significant costs on local authorities, create confusion for businesses and consumers, and require extensive retraining and new equipment.
 

Voices from the Front Line

Posted: 25 August 2022

OPINION: Drawing on frontline experience in property and lettings enforcement, Emma Cooke reflects on the sector's challenges, the impact of recent reforms and the continuing need for effective consumer protection.
 

Trading Standards: A lifelong ally

Posted: 25 August 2022

ANALYSIS: Looking beyond individual cases, this feature examines how Trading Standards quietly protects consumers throughout their lives, preventing harm, supporting fair markets and delivering benefits that often go unnoticed.
 

Interview: Lord Jamie Lindsay

Posted: 25 August 2022

OPINION: Lord Jamie Lindsay discusses his long-standing commitment to consumer protection, the importance of maintaining consumer confidence and the role effective regulation plays in supporting both the economy and public trust.
 

CTSI concerned about vaping & CSE

Posted: 19 August 2022

UPDATES: CTSI has warned of emerging evidence linking underage vaping with child sexual exploitation, with reports that vapes are being used to groom children. The article explores the intelligence behind the warning and its implications for enforcement and safeguarding.
 

Surge in online travel complaints

Posted: 10 August 2022

UPDATES: Complaints about online travel bookings have risen sharply, prompting renewed advice for consumers and enforcement bodies. The article examines the trends behind the increase and the issues most commonly reported.
 

Consumer expert to chair Code review

Posted: 08 August 2022

UPDATES: A respected consumer protection specialist has been appointed to chair a Code review, bringing extensive regulatory experience to work examining future standards and governance arrangements.
 

TS sounds alarm on underage vaping

Posted: 04 August 2022

UPDATES: Trading Standards has sounded the alarm over underage vaping, highlighting growing concerns about youth access, retailer compliance and the measures needed to reduce illegal sales.
 

Cost-of-living insights revealed

Posted: 02 August 2022

UPDATES: New insights into the cost-of-living crisis reveal changing consumer pressures and purchasing behaviour, providing valuable context for Trading Standards professionals responding to emerging risks.
 

New guidance on delivery charges

Posted: 01 August 2022

UPDATES: Business Companion has published a new guide explaining traders' legal responsibilities for consumer deliveries, alongside practical advice on customer service and a self-assessment checklist to help businesses review their delivery practices.
 

Business Companion launches new guides

Posted: 24 July 2022

UPDATES: New Business Companion guidance helps businesses understand UKCA marking requirements following Brexit, explaining where the new product safety mark applies and how the transition from CE marking affects compliance.
 

The impact of Trading Standards

Posted: 06 July 2022

OPINION: Consumer confidence depends on effective enforcement, argues this commentary, which links rising levels of consumer detriment with the essential role Trading Standards plays in protecting legitimate businesses, supporting economic growth and maintaining trust in the marketplace.
 

The CoF's supporting role

Posted: 06 July 2022

ANALYSIS: The CTSI College of Fellows provides emergency welfare support, education grants, research funding and professional expertise to members and their families. This feature explores how the charity is helping the profession through financial assistance, career development and a growing network of support.
 

Changes to this year's Hajj bookings

Posted: 05 July 2022

UPDATES: As this year's Hajj pilgrimage approaches, guidance for Trading Standards and consumer protection professionals highlights booking scams, consumer rights and the practical steps businesses and pilgrims should take to reduce the risk of fraud and financial loss.