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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.


Latest JoTS Online Articles : 

News Category Tags: Crime, Product Safety, Health and Safety, Counterfeit Goods, Retail, Animal Health and Welfare, Legal and Policy, Enforcement Practice, Product Recalls, Property and Housing, Automotive, Vapes, Business, CTSI Conference, CTSI Hero Awards.


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Interview: Justin Madders MP

Posted: 13 January 2025


ANALYSIS: Justin Madders, Minister for Employment Rights, Competition and Markets, reveals how Trading Standards protects consumers, supports businesses, and tackles rogue traders in a rapidly changing digital world. From online marketplaces to Net Zero initiatives, Madders highlights the critical role of enforcement, funding, and modern regulation in creating a safer, fairer, and more confident economy ...

Speaking Out for Consumers

Posted: 13 January 2025


ANALYSIS: Nearly half a billion pounds was lost to bank scams in the UK last year, leaving victims “devastated, embarrassed and angry with themselves.” Experts warn that consumer education is key to prevention, yet dwindling resources mean many miss out on vital guidance. Discover how Trading Standards is fighting back - and why early education could protect you for life ...

E-bike Safety: A Burning Issue

Posted: 13 January 2025


ANALYSIS: A family home destroyed in seconds, lives lost, and a father left to plead for change - all because of overheating e-bike and e-scooter batteries. With fires on the rise, experts are calling for urgent regulation, safer design, and stricter online sales rules. Read how one tragedy is sparking a fight to protect UK households from this hidden danger ...

Analysis: Winter is Coming

Posted: 13 January 2025


ANALYSIS: Scotland’s ambitious Heat in Buildings Strategy aims to cut carbon emissions and make homes more energy-efficient - but experts warn the sector is unprepared. Rogue traders, confusing incentives, and poorly installed products could leave consumers out of pocket and homes at risk. Read how Trading Standards is pushing for safeguards to make green heating safe, effective, and trustworthy ...

 

Analysis: Winter is coming

Posted: 13 January 2025

ANALYSIS: Scotland’s drive to decarbonise homes could reshape consumer protection as profoundly as it reshapes housing. With EPC confusion, unqualified traders, green finance risks and spray foam scandals already causing concern, Trading Standards voices warn that ambition must be matched by public education, robust accreditation and enough enforcement capacity to keep consumers safe.
 

E-bike safety: a burning issue

Posted: 13 January 2025

ANALYSIS: E-bike and e-scooter battery fires have turned a popular form of transport into an urgent product safety challenge. From online marketplaces and conversion kits to gaps in regulation and enforcement, campaigners, fire chiefs and Trading Standards are pressing for stronger rules before more families suffer devastating losses.
 

Speaking out for consumers

Posted: 13 January 2025

ANALYSIS: As scams become more convincing and consumer rights harder to navigate, Trading Standards leaders argue that prevention must start earlier and reach further. This piece looks at the case for inclusive consumer education, better school-age awareness and practical partnerships that help people protect themselves before harm is done.
 

Interview: Justin Madders MP

Posted: 13 January 2025

ANALYSIS: With a new government, major consumer legislation and growing pressure on local enforcement, Justin Madders sets out how ministers view Trading Standards’ role in safer markets and economic growth. The interview ranges from online marketplaces and product safety to Net Zero, regulatory reform and the value of properly supported local expertise.
 

Profile: A job well done

Posted: 13 January 2025

ANALYSIS: After six decades in Trading Standards, Peter Tompkins reflects on a profession transformed by social change, new legislation and severe funding pressures. His memories of Weights and Measures, farm inspections, prosecutions and business advice offer a warm but clear-eyed account of what the service has lost, retained and still needs.
 

Analysis: Out with the old

Posted: 13 January 2025

ANALYSIS: Labour’s legislative programme promises major changes for product safety, online markets, tobacco and vapes, renting and housebuilding. For Trading Standards, the question is not whether these reforms matter, but whether already stretched services will receive the powers, clarity and funding needed to enforce them effectively.
 

Profile: Can-do attitude

Posted: 26 November 2024

ANALYSIS: Kristina Hann’s Trading Standards career has taken in disability, discrimination, elite swimming, rogue trader investigations and life with assistance dog Louis. Her story is a sharp reminder that reasonable adjustments open doors, while low expectations close them.
 

Taking on the ticket scam touts

Posted: 06 August 2024

ANALYSIS: TQ Tickets was a family-run enterprise which bought concert tickets in bulk from primary sellers online and...
 

Parallel problems in product safety

Posted: 29 July 2024

ANALYSIS: Research comparing product safety regulation in Australia, the US and the UK reveals strikingly familiar barriers, from political inertia to fragmented systems. Dr Catherine Niven considers what overseas experience can teach regulators seeking more effective consumer protection.
 

Seeing the big picture

Posted: 10 July 2024

ANALYSIS: Effective enforcement depends on more than individual casework. Examining intelligence gathering across Trading Standards, this feature explores why incidents go unreported, how fragmented data weakens consumer protection, and why better collaboration and analysis are essential for identifying emerging risks and directing resources where they are needed most.
 

Time to speak out on harassment

Posted: 10 July 2024

ANALYSIS: Abuse, intimidation and harassment have become an increasingly familiar part of frontline Trading Standards work. Drawing on practitioner experiences, survey findings and expert opinion, this feature examines the scale of the problem, its impact on officers and the practical steps needed to create safer working environments.
 

Paying the price for poor legislation

Posted: 10 July 2024

ANALYSIS: Animal health and welfare enforcement carries profound consequences for public health, farming and consumer confidence, yet outdated legislation continues to frustrate effective action. This analysis considers where the legal framework falls short and argues for reforms that would give enforcement officers the powers modern challenges demand.
 

Special report: Food for thought

Posted: 10 July 2024

ANALYSIS: Food allergies can make accurate labelling a matter of life and death. This special report investigates the responsibilities of manufacturers, retailers and regulators, explores continuing weaknesses in allergen information, and considers how legislation, technology and enforcement can work together to better protect consumers.
 

Inspiring new recruits

Posted: 08 July 2024

ANALYSIS: Encouraging more young people into Trading Standards requires visibility as well as opportunity. Reporting from a careers event organised with the REACH Society, this feature highlights efforts to broaden recruitment, improve representation and introduce the profession to talented future officers from diverse backgrounds.
 

The devil's in the detail

Posted: 08 July 2024

ANALYSIS: The Digital Markets, Competition and Consumers Act represents one of the biggest changes to consumer law in years. This assessment examines its development, new enforcement powers and what the legislation will mean in practice for Trading Standards.
 

Hitting the brakes on admin fees

Posted: 03 July 2024

ANALYSIS: Hidden administration fees in the used car market prompted complaints and enforcement action. Discover how Trading Standards challenged the practice, the legal issues involved and the wider implications for dealers and consumer confidence.