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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.

Latest JoTS Online Articles : 

News Category Tags: Crime, Product Safety, Health and Safety, Counterfeit Goods, Retail, Animal Health and Welfare, Legal and Policy, Enforcement Practice, Product Recalls, Property and Housing, Automotive, Vapes, Business, CTSI Conference, CTSI Hero Awards.

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Public warned of summer ticket scams

Posted: 23 June 2024

UPDATES: Croydon Trading Standards is warning consumers to take care when buying tickets for summer sports and music events, using Get Safe Online advice to highlight the risks of fake listings, cloned websites and fraudsters targeting high-demand occasions.
 

Short measures found at coal yards

Posted: 16 April 2024

UPDATES: A series of inspections by Officers at Nottinghamshire Trading Standards has revealed that consumers buying solid fuel in the county have be.
 

TS Wales Week starts with focus on food

Posted: 15 April 2024

UPDATES: Trading Standards Wales Week (15-19 April) is under way, promoting five key areas of Trading Standards activities on each of its separate da.
 

Rise in 'ECO4' cold-callers warning

Posted: 02 April 2024

UPDATES: Householders are being urged to treat unsolicited ECO4 doorstep approaches with caution as Wrexham Trading Standards warns of increasing cold-calling and explains how to verify genuine, authorised installers.
 

Anglesey TS secures food bank donation

Posted: 21 March 2024

UPDATES: An Anglesey trader who illegally charged customers for card payments has been prosecuted, with an innovative outcome that saw a £6,000 donation made to the local food bank where individual customers could not be identified.
 

Contractor fined for keeping deposit

Posted: 19 February 2024

UPDATES: A fencing contractor who kept a customer's deposit without carrying out the agreed work has been fined after Trading Standards prosecuted the case, with the consumer receiving a full refund before sentencing.
 

Degrees of compliance

Posted: 19 February 2024

ANALYSIS: From accommodation and contracts to misleading marketing and hidden costs, students face a range of consumer risks. This feature considers how compliance, education and enforcement can better protect those entering higher education.
 

Ten top tips for online purchases

Posted: 01 February 2024

OPINION: Post-Christmas bargains can tempt consumers into costly mistakes. Practical advice highlights the warning signs of misleading offers, unsafe buying practices and the checks shoppers should make before purchasing online.
 

Fake reviews and drip pricing banned

Posted: 24 January 2024

UPDATES: New consumer protection reforms will outlaw fake reviews and drip pricing, strengthening enforcement powers and giving shoppers clearer, more transparent pricing information.
 

Opinion: Students deserve better

Posted: 15 January 2024

OPINION: Today's students face soaring tuition fees, crushing debt and often appalling rented accommodation. Comparing past and present, this commentary argues that higher education now demands far more financially while too often delivering far less.
 

Consumer Scotland: an eye to the future

Posted: 15 January 2024

ANALYSIS: As Consumer Scotland approaches its third year, its evidence-led work is shaping policy on the cost of living, essential services and the transition to Net Zero, while balancing the competing interests of today's consumers and future generations.
 

Under the skin of illicit practices

Posted: 15 January 2024

ANALYSIS: Tougher legislation has given Trading Standards new powers to tackle illegal cosmetic procedures on under-18s, but enforcing the law against unregistered practitioners operating through social media presents significant practical challenges.
 

Staffs TS issues fireworks advice

Posted: 12 October 2023

UPDATES: As Bonfire Night approaches, Staffordshire Trading Standards reminds retailers of the licensing rules governing fireworks sales, storage requirements and the limited periods during which seasonal sales are legally permitted.
 

Single-use plastic banned in England

Posted: 02 October 2023

UPDATES: Nottinghamshire Trading Standards is reminding businesses that as of 1 October, the supply and sale of certain single-use plastic items is...
 

TSS launches home energy campaign

Posted: 17 August 2023

UPDATES: Trading Standards Scotland's latest campaign warns householders to be wary of misleading energy-efficiency offers, explaining how rogue businesses exploit demand for grants and home improvements while directing consumers towards trusted sources of impartial advice.
 

CMA launches will-writing probe

Posted: 07 August 2023

UPDATES: The Competition and Markets Authority has opened an investigation into the will-writing sector, seeking evidence of unfair practices and inviting consumers, representative bodies and industry stakeholders to help shape possible future action.
 

Consumer Duty comes into force

Posted: 31 July 2023

UPDATES: The FCA’s Consumer Duty rules introduce higher expectations for financial services firms, with stronger obligations around fair value, customer outcomes and vulnerability. CTSI welcomes the move, while warning that fair treatment is vital as households face rising financial pressure and restricted access to legitimate credit.
 

OfS calls for more student safeguards

Posted: 15 June 2023

UPDATES: The Office for Students is considering stronger consumer protection requirements for higher education providers, building on its partnership with National Trading Standards to improve safeguards and routes to redress for students.
 

Calls for change to holiday rules

Posted: 05 June 2023

UPDATES: CTSI is calling for reforms to Linked Travel Arrangements, arguing that promised consumer protections have fallen short and urging Government to close gaps that continue to leave independent holidaymakers exposed.
 

SEIC calls for more energy support

Posted: 31 May 2023

UPDATES: A new report from the Scottish Energy Insight and Engagement Group urges stronger support from energy suppliers and Government, setting out practical recommendations to help households facing the continuing cost-of-energy crisis.