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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.

Latest JoTS Online Articles : 

News Category Tags: Crime, Product Safety, Health and Safety, Counterfeit Goods, Retail, Animal Health and Welfare, Legal and Policy, Enforcement Practice, Product Recalls, Property and Housing, Automotive, Vapes, Business, CTSI Conference, CTSI Hero Awards.

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Real Deal hits 10-year milestone

Posted: 13 June 2019

UPDATES: The Real Deal Campaign marks its 10th anniversary after a decade of helping markets tackle counterfeit goods. The milestone highlights the partnership between trading standards, market operators and rights holders in protecting consumers and legitimate traders.
 

Willwrighters approved for ADR

Posted: 05 June 2019

UPDATES: The Society of Will Writers has secured approval for an alternative dispute resolution scheme, giving consumers using member firms access to an independent route for resolving complaints over wills and related estate-planning services.
 

Thousands use UK ECC despite Brexit

Posted: 28 May 2019

ANALYSIS: More than 15,000 consumers sought help from the UK European Consumer Centre during 2018 despite Brexit uncertainty. The figures underline continuing demand for cross-border consumer advice while the service's future evolves.
 

Voluntary Code on APP scams launches

Posted: 28 May 2019

UPDATES: A voluntary code aimed at tackling Authorised Push Payment scams has come into force, setting out when victims should be reimbursed and how banks are expected to prevent increasingly sophisticated payment fraud.
 

'Chameleon' directors rife

Posted: 22 May 2019

UPDATES: Fraudsters are circumventing director disqualifications by changing personal details and registering new companies. The emerging 'chameleon' tactic has prompted calls for stronger safeguards against repeat corporate offenders.
 

Record year for ad complaints

Posted: 21 May 2019

UPDATES: The newly published Advertising Standards Authority (ASA) and Committees of Advertising Practice (CAP) Annual Report 2018 reveals that more ads have been amended or withdrawn than ever before as a result of their work. And,
 

New ADR resources launched

Posted: 16 May 2019

ANALYSIS: Business Companion has launched new resources on alternative dispute resolution, explaining how ADR can help businesses and consumers resolve disputes faster, more cheaply and with less risk than court action.
 

Cheshire shop owner prosecuted

Posted: 16 May 2019

UPDATES: A shopkeeper in Cheshire who sold illegal tobacco and cigarettes deliberately concealed behind a false cupboard wall has been prosecuted following a raid by Cheshire East Council Trading Standards. The products were detected by sniffer
 

CTSI Symposium speakers announced

Posted: 30 April 2019

UPDATES: CTSI is thrilled to announce its speakers for the 2019 Symposium plenary sessions. Always a highlight of our annual professional development event, the plenary sessions are a fantastic way to tap into debates that shape
 

CMA calls for clarity on holiday Ts & Cs

Posted: 24 April 2019

UPDATES: Holiday and travel businesses are being urged to review their terms and conditions, ensuring cancellation policies, fees and other contract terms are transparent, fair and compliant with consumer law following a CMA campaign.
 

OPSS issues Whirlpool report

Posted: 04 April 2019

UPDATES: OPSS has published its findings on Whirlpool's modified tumble dryers, setting out its assessment of product safety and providing updated advice for consumers affected by the long-running fire risk investigation.
 

ACG highlights Brexit concerns

Posted: 19 March 2019

UPDATES: The Anti-Counterfeiting Group warns that Brexit could weaken the international partnerships relied upon to tackle counterfeit goods, urging Government to safeguard cross-border cooperation that protects consumers, brands and enforcement efforts.
 

LifeBook: A Life Remembered

Posted: 13 March 2019

SPONSORED: Preserve family stories for future generations with a professionally produced LifeBook Tribute. This personalised autobiography service helps families capture memories, celebrate loved ones and create a lasting legacy.
 

Made to Measure: JTS Podcast launch

Posted: 01 March 2019

UPDATES: The Journal of Trading Standards launches its Made to Measure podcast, opening with an interview with CTSI Chief Executive Leon Livermore on the profession's challenges, achievements and future direction.
 

UK ECC advises Flybmi customers

Posted: 21 February 2019

UPDATES: Following the collapse of Flybmi, the UK European Consumer Centre explains the support available to affected travellers and outlines where consumers can seek advice on cross-border travel disputes.
 

Playing it safe at the 2019 Toy Fair

Posted: 21 February 2019

ANALYSIS: From traditional toys to emerging trends, a visit to the 2019 Toy Fair offers a closer look at product safety, innovation and the challenges facing manufacturers, retailers and enforcement professionals.
 

UK ECC an 'invaluable' resource

Posted: 21 February 2019

UPDATES: As Brexit uncertainty continued, the UK European Consumer Centre highlighted its ongoing role in helping consumers resolve cross-border disputes while Government funding arrangements remained under scrutiny.
 

CMA probe shakes up booking sites

Posted: 06 February 2019

UPDATES: Six major hotel booking platforms have agreed to change their practices after CMA action over misleading sales tactics, including pressure selling, hidden charges and unclear discount claims.
 

Call for action on consumer protection

Posted: 04 February 2019

UPDATES: CTSI has backed calls for major consumer protection reform, supporting recommendations that would strengthen enforcement, improve redress and respond to the scale of harm facing UK consumers.
 

Matt Allwright: Crime in the kitchen

Posted: 04 February 2019

OPINION: Matt Allwright reflects on rogue kitchen traders and the damage caused when home improvement work goes wrong, using a familiar consumer problem to underline why enforcement and public awareness still matter.