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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.


Latest JoTS Online Articles : 

News Category Tags: Crime, Product Safety, Health and Safety, Counterfeit Goods, Retail, Animal Health and Welfare, Legal and Policy, Enforcement Practice, Product Recalls, Property and Housing, Automotive, Vapes, Business, CTSI Conference, CTSI Hero Awards.


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Obituary: Neil Pardoe

Posted: 10 February 2021

UPDATES: A tribute to former Cheshire Trading Standards leader Neil Pardoe, reflecting on a distinguished career in public service and the lasting impact he made on colleagues and the profession.
 

Obituary: Dennis Wilce

Posted: 08 February 2021

UPDATES: Remembering Dennis Wilce, whose long life and remarkable career in Trading Standards left an enduring legacy through decades of dedication to consumer protection and public service.
 

New Motor Ombudsman Chair

Posted: 05 February 2021

UPDATES: Former CTSI Chief Executive Ron Gainsford OBE has been appointed Chair of the Motor Ombudsman, bringing more than four decades of consumer protection experience to the role.
 

New vaccine email scam emerges

Posted: 04 February 2021

UPDATES: Criminals are exploiting the COVID-19 vaccination programme with convincing phishing emails designed to steal personal information. Find out how the scam operates and the advice issued to consumers.
 

Brexit scam text sent to public

Posted: 27 January 2021

UPDATES: Fraudsters are exploiting uncertainty surrounding Brexit by sending text messages that direct recipients to fake websites. Officials explain how the scam works and how consumers can protect themselves.
 

FCA issues 'clone firm' warning

Posted: 27 January 2021

UPDATES: The Financial Conduct Authority has warned consumers about clone investment firms after reporting substantial fraud losses. The update explains the threat and highlights the precautions investors should take.
 

New construction regulator announced

Posted: 20 January 2021

UPDATES: A new construction regulator is being established in response to the Grenfell Inquiry, with powers intended to drive higher standards, improve accountability and restore confidence across the construction sector.
 

Bogus lockdown rebate scam

Posted: 12 January 2021

UPDATES: Fraudsters are exploiting the pandemic with fake lockdown rebate text messages designed to steal banking details. Learn how the scam works and the warning signs consumers should watch for.
 

Vaccine scam message emerges

Posted: 06 January 2021

UPDATES: Criminals are exploiting the COVID-19 vaccination programme with convincing fake NHS messages that harvest personal and banking details. Consumers are urged to recognise the warning signs and stay vigilant.
 

CTSI Chief: Stay safe, be optimistic

Posted: 23 December 2020

UPDATES: CTSI Executive Director Paul Ramsden reflects on an exceptionally challenging year, encouraging members to remain resilient, stay safe and look ahead despite the continuing uncertainties of the pandemic and EU Exit.
 

Rail and coach refunds announced

Posted: 21 December 2020

UPDATES: The government has announced that it will provide cash refunds for domestic rail and coach tickets purchased for journeys between December 2
 

Payment scam targets NHS staff

Posted: 21 December 2020

UPDATES: CTSI has warned NHS and social care workers about fraudulent calls seeking bank details for Scotland's £500 pandemic payment, stressing that genuine payments are made through official payroll channels.
 

CMA launches refund investigation

Posted: 16 December 2020

UPDATES: The Competition and Markets Authority (CMA) has launched an investigation into whether airlines have breached consumer rights by failing to
 

CTSI publishes new EU Exit report

Posted: 14 December 2020

UPDATES: Big rises in online consumer spending, a surge in consumer support requests and ongoing spending cuts are highlighted in an updated trading
 

Rogue car park painters warning

Posted: 10 December 2020

UPDATES: Fraudsters posing as Highways Department workmen are targeting private car parks, Warwickshire County Council Trading Standards Service has
 

Christmas toy safety campaign launches

Posted: 07 December 2020

UPDATES: CTSI and OPSS are urging Christmas shoppers to beware of counterfeit and unsafe toys online, as pandemic-driven internet shopping increases the risk of children receiving products that fail safety standards.
 

Obituary: Frank Netherwood

Posted: 26 November 2020

UPDATES: Frank Netherwood sadly passed away on November 16, 2020, in a care home at Warrington
 

Surge in fakes sold on social media

Posted: 26 November 2020

UPDATES: Anti-counterfeiting experts warn shoppers to be alert to fake goods promoted across social media during Black Friday and Cyber Monday, explaining the scale of the problem and how consumers can avoid costly scams.
 

Christmas puppy scams warning

Posted: 26 November 2020

UPDATES: Soaring demand for puppies during lockdown has fuelled scams and irresponsible breeding. Find out the warning signs and the checks buyers should make before handing over money.
 

Operation CAROL tackles fakes

Posted: 26 November 2020

UPDATES: Operation CAROL targets counterfeit goods sold through social media as festive shopping shifts online, highlighting coordinated action to protect consumers and disrupt criminal sellers.