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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.

Latest JoTS Online Articles : 

News Category Tags: Crime, Product Safety, Health and Safety, Counterfeit Goods, Retail, Animal Health and Welfare, Legal and Policy, Enforcement Practice, Product Recalls, Property and Housing, Automotive, Vapes, Business, CTSI Conference, CTSI Hero Awards.

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Scammers target Zoom users

Posted: 09 July 2020

UPDATES: The global COVID-19 lockdown has shifted the working patterns of millions of people, with many working entirely from home. Fraudsters have adapted to that shift. Homeworkers are receiving...
 

CCAS marks five years of ADR

Posted: 09 July 2020

UPDATES: The Consumer Codes Approval Scheme (CCAS) is celebrating five years of Alternative Dispute Resolution (ADR) consumer regulations. The ADR regulations were launched in 2015 to improve relationships between...
 

NTS offers 700 free call blockers

Posted: 08 July 2020

UPDATES: As COVID-19 lockdown measures start to ease, National Trading Standards (NTS) is predicting a rise in scam telephone calls as illegitimate call centres around the world get back...
 

CTSI seeks Council nominations

Posted: 08 July 2020

UPDATES: The Chartered Trading Standards Institute (CTSI) is seeking nominations for Chair, Vice Chair and Second Vice Chair of the Council of the Institute for 2021. Nominations for these...
 

CTSI calls for council rescue plan

Posted: 30 June 2020

UPDATES: CTSI urges Government action to prevent financially stretched councils from issuing emergency spending controls, warning that reduced local authority capacity could seriously affect essential trading standards services.
 

NI refund scam warning

Posted: 30 June 2020

UPDATES: Consumers are warned about convincing fake National Insurance refund emails exploiting the COVID-19 crisis, with fraudsters using government branding to steal personal and financial information.
 

COVID-19 business grants scam

Posted: 24 June 2020

UPDATES: Fraudsters are exploiting government business support schemes through fake grant emails. CTSI explains the latest scam and urges businesses to remain vigilant before sharing personal or payment details.
 

ASA launches Scam Ad Alert system

Posted: 22 June 2020

UPDATES: A new Scam Ad Alert system brings regulators and major online platforms together to remove fraudulent paid-for advertisements more quickly, strengthening efforts to protect consumers from digital scams.
 

COVID-19 home testing scam alert

Posted: 19 June 2020

UPDATES: CTSI warns of fraudulent text messages claiming to arrange COVID-19 home testing visits, highlighting another scam designed to exploit public anxiety during the pandemic.
 

CTSI condemns price gouging

Posted: 17 June 2020

UPDATES: CTSI has joined consumer bodies and regulators in warning retailers against pandemic price gouging, urging businesses to act responsibly as demand rises for essential goods during COVID-19.
 

One in three targeted by lockdown scams

Posted: 15 June 2020

UPDATES: Citizens Advice polling shows a third of UK adults were targeted by scammers during lockdown, with disabled people, shielded consumers and those hit financially by the pandemic facing heightened risk.
 

HSE warning over KN95 facemasks

Posted: 15 June 2020

UPDATES: The Health and Safety Executive has warned that KN95 masks are not suitable PPE, with fraudulent certification driving concern and more than 1.5 million products quarantined.
 

Obituary: Jim Short

Posted: 09 June 2020

UPDATES: A tribute to Jim Short remembers a respected Scottish Trading Standards figure whose Institute service, committee work and professional influence spanned decades and left a lasting mark on colleagues.
 

LTS warns on ‘refund vouchers’

Posted: 09 June 2020

UPDATES: London Trading Standards is calling for consumers' refund rights to be upheld after sharp rises in complaints about cancelled travel, events and voucher offers during the pandemic.
 

Obituary: Roy Stenning

Posted: 08 June 2020

UPDATES: A tribute to Roy Stenning traces his life from wartime engineering to a long Trading Standards career in Greenwich, reflecting on his public service, family life and enduring friendships.
 

Fake trading standards line scam

Posted: 08 June 2020

UPDATES: CTSI has warned consumers about a fake trading standards website and premium-rate helpline that misuse the Institute's address and exploit public trust during the COVID-19 pandemic.
 

Sub-standard face masks seized

Posted: 01 June 2020

UPDATES: London Trading Standards teams at Heathrow have intercepted millions of sub-standard face masks and thousands of counterfeit hand sanitisers, exposing false safety claims and non-compliant pandemic supplies.
 

COVID-19 guides for business launched

Posted: 27 May 2020

UPDATES: CTSI and BEIS have launched free COVID-19 guidance for businesses in sectors including travel, building trades and food and drink, helping firms understand fast-changing legal responsibilities.
 

Fake PPE training scheme launches

Posted: 22 May 2020

UPDATES: OPSS and CTSI have launched training to help enforcement officers identify counterfeit PPE and hand cleansing products, responding to fraudulent certification and rising demand during the pandemic.
 

Council tax Covid-19 scam targets public

Posted: 19 May 2020

UPDATES: A fake Government-branded council tax reduction email is using the financial strain of lockdown to harvest personal and banking details, prompting CTSI to warn the public not to click links and to report suspicious messages to Action Fraud.