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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.

Latest JoTS Online Articles : 

News Category Tags: Crime, Product Safety, Health and Safety, Counterfeit Goods, Retail, Animal Health and Welfare, Legal and Policy, Enforcement Practice, Product Recalls, Property and Housing, Automotive, Vapes, Business, CTSI Conference, CTSI Hero Awards.

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ACG campaign takes on online fakers

Posted: 28 March 2021

UPDATES: Operation CLOVER brings together the Anti-Counterfeiting Group, the Intellectual Property Office and Facebook to target online sellers of fake goods as lockdown-driven shopping patterns create fresh opportunities for counterfeiters.
 

Rogue jailed for overpriced work

Posted: 28 March 2021

UPDATES: A South West rogue trader has been jailed after targeting elderly and vulnerable victims with unnecessary, sub-standard and grossly overpriced home maintenance work, with losses across eight cases exceeding £100,000.
 

West Yorkshire TS seizes illicit tobacco

Posted: 17 March 2021

UPDATES: West Yorkshire Trading Standards and partners have seized 90,000 illicit cigarettes, 26.5kg of illegal hand-rolling tobacco and suspected proceeds of crime after raids uncovered concealed stock and organised sales methods.
 

LTS raises red flag on undelivered mail

Posted: 16 March 2021

UPDATES: London Trading Standards has warned that some companies using mail forwarding services may be unlawfully preventing consumer correspondence from reaching them, prompting nationwide engagement with the sector to safeguard complaints handling and legal compliance.
 

Bogus Royal Mail text sent to public

Posted: 11 March 2021

UPDATES: CTSI has warned consumers about a convincing SMS scam impersonating Royal Mail to collect payment and personal details. The fraud exploits the growth in online shopping and parcel deliveries, underlining the need for vigilance against increasingly sophisticated phishing attacks.
 

CTSI announces new Chief Executive

Posted: 04 March 2021

UPDATES: CTSI has appointed John Herriman as its new Chief Executive. Bringing leadership experience from the military, education and membership sectors, he sets out his ambition to strengthen the Institute and support the profession through the challenges of COVID-19 and Brexit.
 

Evidence gathering for a 'copycat' action

Posted: 03 March 2021

ANALYSIS: Misleading 'copycat' packaging can distort consumer choice even without counterfeiting. Examining the Consumer Protection from Unfair Trading Regulations, this article explores how trading standards can gather evidence to demonstrate mistaken purchases, mistaken attribution and breaches of consumer law.
 

Deli owner admits tobacco fraud

Posted: 02 March 2021

UPDATES: An Oxfordshire delicatessen owner has been jailed after admitting a long-running illegal tobacco fraud involving counterfeit and smuggled cigarettes. The case demonstrates the value of coordinated investigations, expert evidence and proceeds of crime action against organised offenders.
 

Pub fined for diluting drinks

Posted: 01 March 2021

UPDATES: A Cheshire village pub and its manager were fined after admitting offences involving watered-down spirits. The case reinforces consumers' right to receive products at the advertised strength while illustrating how routine regulatory checks can uncover breaches of trading standards law.
 

London cracks down on rogue agents

Posted: 26 February 2021

UPDATES: A London-wide enforcement campaign is targeting letting agents that fail to protect landlords' and tenants' money through approved client money protection schemes, with hundreds of suspected breaches identified and financial penalties of up to £30,000 available.
 

Unauthorised pet database warning

Posted: 22 February 2021

UPDATES: CTSI is warning pet owners about an unauthorised microchip registration website that could leave lost animals untraceable on approved databases, highlighting the importance of using recognised services and strengthening checks on online pet registration providers.
 

TSS combats illegal puppy trade

Posted: 17 February 2021

UPDATES: Trading Standards Scotland has joined the Scottish SPCA and partner organisations to tackle the rise in illegal puppy breeding, combining consumer advice, an assured breeder scheme and new technology to help buyers avoid low-welfare sellers fuelled by pandemic demand.
 

Farmer jailed for welfare offences

Posted: 17 February 2021

UPDATES: A Herefordshire farmer has been jailed and banned from keeping livestock after breaching an existing disqualification order and committing multiple animal welfare offences, following a prosecution by the council's Trading Standards Animal Health team.
 

Phone scam targets home workers

Posted: 15 February 2021

UPDATES: Fraudsters are targeting people working from home by posing as internet providers and persuading victims to install remote-access software. Learn how the scam works and the warning signs that can prevent financial loss.
 

Obituary: Neil Pardoe

Posted: 10 February 2021

UPDATES: A tribute to former Cheshire Trading Standards leader Neil Pardoe, reflecting on a distinguished career in public service and the lasting impact he made on colleagues and the profession.
 

Obituary: Dennis Wilce

Posted: 08 February 2021

UPDATES: Remembering Dennis Wilce, whose long life and remarkable career in Trading Standards left an enduring legacy through decades of dedication to consumer protection and public service.
 

New Motor Ombudsman Chair

Posted: 05 February 2021

UPDATES: Former CTSI Chief Executive Ron Gainsford OBE has been appointed Chair of the Motor Ombudsman, bringing more than four decades of consumer protection experience to the role.
 

CPRs vs. the Fraud Act

Posted: 05 February 2021

ANALYSIS: Choosing between offences under the Consumer Protection Regulations and the Fraud Act can have significant consequences for investigations, prosecutions and outcomes. This analysis explores the factors that should guide charging decisions.
 

New vaccine email scam emerges

Posted: 04 February 2021

UPDATES: Criminals are exploiting the COVID-19 vaccination programme with convincing phishing emails designed to steal personal information. Find out how the scam operates and the advice issued to consumers.
 

Fur coats and fraudsters

Posted: 02 February 2021

ANALYSIS: A fraud spreading in Germany offers timely lessons for UK enforcement officers. Examining the 'fur coat and gold' scam reveals how confidence tricksters manipulate trust and exploit vulnerable victims.