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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.

Latest JoTS Online Articles : 

News Category Tags: Crime, Product Safety, Health and Safety, Counterfeit Goods, Retail, Animal Health and Welfare, Legal and Policy, Enforcement Practice, Product Recalls, Property and Housing, Automotive, Vapes, Business, CTSI Conference, CTSI Hero Awards.

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Brexit scam text sent to public

Posted: 27 January 2021

UPDATES: Fraudsters are exploiting uncertainty surrounding Brexit by sending text messages that direct recipients to fake websites. Officials explain how the scam works and how consumers can protect themselves.
 

FCA issues 'clone firm' warning

Posted: 27 January 2021

UPDATES: The Financial Conduct Authority has warned consumers about clone investment firms after reporting substantial fraud losses. The update explains the threat and highlights the precautions investors should take.
 

Copycat marketing: a game of clones

Posted: 21 January 2021

ANALYSIS: Copycat marketing sits at the intersection of branding, consumer perception and the law. This feature examines how imitation products mislead consumers and the legal principles used to tackle them.
 

New construction regulator announced

Posted: 20 January 2021

UPDATES: A new construction regulator is being established in response to the Grenfell Inquiry, with powers intended to drive higher standards, improve accountability and restore confidence across the construction sector.
 

Bogus lockdown rebate scam

Posted: 12 January 2021

UPDATES: Fraudsters are exploiting the pandemic with fake lockdown rebate text messages designed to steal banking details. Learn how the scam works and the warning signs consumers should watch for.
 

CPPD Module 19: Food Standards

Posted: 11 January 2021

DEVELOPMENT: This CPPD module examines the food standards implications of EU Exit, exploring import controls, WTO arrangements, border checks and the practical challenges Trading Standards professionals may face.
 

UK ECC: Looking beyond EU Exit

Posted: 08 January 2021

ANALYSIS: As the UK's future relationship with the EU changes, UK ECC considers how its expertise in cross-border consumer protection could evolve, expanding support for consumers beyond its traditional European remit.
 

A wake-up call for equality

Posted: 08 January 2021

ANALYSIS: The killing of George Floyd prompted organisations across the world to confront racism and inequality. This feature reflects on what meaningful action, leadership and lasting cultural change should look like.
 

How 'copycat brands' walk the line

Posted: 07 January 2021

ANALYSIS: Lookalike packaging continues to test the boundaries between competition and consumer confusion. This analysis explores how copycat brands influence purchasing decisions and the legal and regulatory issues they raise.
 

The dangers of disloyalty

Posted: 07 January 2021

OPINION: A personal reflection on consumer loyalty argues that businesses earn lasting trust through consistent standards, while poor service and complacency can quickly undermine even long-established customer relationships.
 

Vaccine scam message emerges

Posted: 06 January 2021

UPDATES: Criminals are exploiting the COVID-19 vaccination programme with convincing fake NHS messages that harvest personal and banking details. Consumers are urged to recognise the warning signs and stay vigilant.
 

CTSI Chief: Stay safe, be optimistic

Posted: 23 December 2020

UPDATES: CTSI Executive Director Paul Ramsden reflects on an exceptionally challenging year, encouraging members to remain resilient, stay safe and look ahead despite the continuing uncertainties of the pandemic and EU Exit.
 

Rail and coach refunds announced

Posted: 21 December 2020

UPDATES: The government has announced that it will provide cash refunds for domestic rail and coach tickets purchased for journeys between December 2
 

Payment scam targets NHS staff

Posted: 21 December 2020

UPDATES: CTSI has warned NHS and social care workers about fraudulent calls seeking bank details for Scotland's £500 pandemic payment, stressing that genuine payments are made through official payroll channels.
 

CMA launches refund investigation

Posted: 16 December 2020

UPDATES: The Competition and Markets Authority (CMA) has launched an investigation into whether airlines have breached consumer rights by failing to
 

In conversation: Jacqueline Minor

Posted: 16 December 2020

ANALYSIS: As a former European Commission official, Jacqueline Minor is no stranger to the complex and sometimes convoluted processes that have histor
 

CTSI publishes new EU Exit report

Posted: 14 December 2020

UPDATES: Big rises in online consumer spending, a surge in consumer support requests and ongoing spending cuts are highlighted in an updated trading
 

Our next CEO must love the word ‘no’

Posted: 14 December 2020

OPINION: The next CTSI chief executive must be willing to challenge government, reject easy compromises and rebuild the profession’s influence after austerity, Brexit and COVID-19 exposed the need for stronger leadership.
 

Rogue car park painters warning

Posted: 10 December 2020

UPDATES: Fraudsters posing as Highways Department workmen are targeting private car parks, Warwickshire County Council Trading Standards Service has
 

Voices from the Front Line

Posted: 10 December 2020

OPINION: Frontline trading standards professionals describe how COVID-19 changed workloads, priorities and enforcement pressures, revealing the strain on small teams as they adapted services during a national crisis.