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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.

Latest JoTS Online Articles : 

News Category Tags: Crime, Product Safety, Health and Safety, Counterfeit Goods, Retail, Animal Health and Welfare, Legal and Policy, Enforcement Practice, Product Recalls, Property and Housing, Automotive, Vapes, Business, CTSI Conference, CTSI Hero Awards.

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UK ECC advises on Thomas Cook

Posted: 24 September 2019

UPDATES: Following the collapse of Thomas Cook, UK ECC explains travellers' rights, outlining the protections available under ATOL and other routes to refunds, assistance and financial recovery.
 

Button cell batteries: be vigilant

Posted: 09 July 2019

UPDATES: Button cell batteries are found in countless household products but can prove fatal if swallowed. This safety guide explains the risks, warning signs and urgent action parents and carers should take.
 

CPPD Module 16: Care Homes

Posted: 01 July 2019

DEVELOPMENT: Test your knowledge of consumer protection in the care homes sector with this CPD module, built around CTSI guidance following the CMA's review. The accompanying questions reinforce the legal duties and good practice expected of providers.
 

CCAS report shows achievements

Posted: 27 June 2019

ANALYSIS: The latest CCAS annual report highlights how approved consumer codes continue to strengthen consumer confidence, reduce detriment and raise standards, while showcasing the scheme's growth, achievements and measurable impact across participating sectors.
 

Button cell batteries: know the danger

Posted: 27 June 2019

UPDATES: Small button cell batteries can cause catastrophic internal injuries when swallowed by children. This article explains the risks, the warning signs parents should recognise and the campaign to improve public awareness and product safety.
 

CMA calls for clarity on holiday Ts & Cs

Posted: 24 April 2019

UPDATES: Holiday and travel businesses are being urged to review their terms and conditions, ensuring cancellation policies, fees and other contract terms are transparent, fair and compliant with consumer law following a CMA campaign.
 

OPSS issues Whirlpool report

Posted: 04 April 2019

UPDATES: OPSS has published its findings on Whirlpool's modified tumble dryers, setting out its assessment of product safety and providing updated advice for consumers affected by the long-running fire risk investigation.
 

UK ECC advises Flybmi customers

Posted: 21 February 2019

UPDATES: Following the collapse of Flybmi, the UK European Consumer Centre explains the support available to affected travellers and outlines where consumers can seek advice on cross-border travel disputes.
 

UK ECC an 'invaluable' resource

Posted: 21 February 2019

UPDATES: As Brexit uncertainty continued, the UK European Consumer Centre highlighted its ongoing role in helping consumers resolve cross-border disputes while Government funding arrangements remained under scrutiny.
 

CMA probe shakes up booking sites

Posted: 06 February 2019

UPDATES: Six major hotel booking platforms have agreed to change their practices after CMA action over misleading sales tactics, including pressure selling, hidden charges and unclear discount claims.
 

Crucial day for appliance safety

Posted: 24 January 2019

UPDATES: Register My Appliance Day highlights the life-saving importance of registering household appliances, explaining how improved product traceability helps manufacturers contact owners quickly when urgent safety recalls are issued.
 

OPSS marks first birthday

Posted: 24 January 2019

ANALYSIS: One year after its launch, the Office for Product Safety and Standards has expanded rapidly. This assessment considers whether the organisation has delivered meaningful improvements in product safety, enforcement and support for businesses.
 

'Fine to Flush' standard published

Posted: 16 January 2019

UPDATES: Water UK’s new Fine to Flush standard gives consumers a clearer way to identify wet wipes that can be safely flushed, marking a practical step in the fight against sewer blockages and fatbergs.
 

Interview: Kelly Tolhurst

Posted: 17 December 2018

OPINION: Consumer Minister Kelly Tolhurst discusses her priorities for maintaining momentum on consumer protection, setting out how government intends to approach enforcement, redress and support for consumers.
 

New rail ombudsman launches

Posted: 03 December 2018

UPDATES: CTSI has approved the new Rail Ombudsman as an authorised ADR body, giving passengers an independent route for unresolved complaints about rail travel.
 

Countdown to Christmas safety

Posted: 01 December 2018

UPDATES: The Christmas Safety Advent Calendar from JTS, CTSI and OPSS offers a seasonal route into product safety advice, helping consumers spot risks during a busy buying period.
 

The growing danger of laser pointers

Posted: 30 November 2018

ANALYSIS: Laser pointers can cause permanent eye damage and endanger transport workers, yet their availability and misuse create difficult questions for product safety, online sales and enforcement.
 

Win an Amazon Echo Dot!

Posted: 28 November 2018

UPDATES: JTS is inviting readers to watch its National Consumer Week video and subscribe for the chance to win an Amazon Echo Dot, using a giveaway to widen campaign engagement.
 

CTSI OECD product safety checklists

Posted: 13 November 2018

UPDATES: CTSI and the OECD have published online product safety checklists to help businesses, platforms and consumers identify risks and improve safety in the global marketplace.
 

Tackling product safety issues online

Posted: 12 November 2018

ANALYSIS: The OECD’s campaign on online product safety highlights the enforcement challenge created by digital marketplaces, where unsafe goods can reach consumers quickly across borders.