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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.

Latest JoTS Online Articles : 

News Category Tags: Crime, Product Safety, Health and Safety, Counterfeit Goods, Retail, Animal Health and Welfare, Legal and Policy, Enforcement Practice, Product Recalls, Property and Housing, Automotive, Vapes, Business, CTSI Conference, CTSI Hero Awards.

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Obituary: Janet Masson

Posted: 30 October 2024

UPDATES: Janet Masson’s career took her from landmark Trade Descriptions Act cases in Southwark to national leadership on food standards and nutrition, leaving colleagues with memories of formidable expertise, warmth and lasting professional influence.
 

CTSI issues parking scam warning

Posted: 23 October 2024

UPDATES: CTSI is warning motorists about a surge in parking fine smishing texts that mimic Government websites, threaten legal action or driving bans, and direct victims to payment pages controlled by fraudsters.
 

Hull gets gold with Touchstone Award

Posted: 21 October 2024

UPDATES: Hull Trading Standards receives the Touchstone Award after dismantling a major online jewellery scam, highlighting the investigation that led to recognition for protecting consumers.
 

Hallmarking: worth its weight in gold

Posted: 08 October 2024

OPINION: Counterfeit gold jewellery remains a major threat to consumers and legitimate traders. This opinion piece argues that effective hallmarking, stronger enforcement and greater public awareness are essential to protecting confidence in the jewellery market.
 

CTSI speaks out on fraud protections

Posted: 07 October 2024

UPDATES: CTSI criticises the reduction in the reimbursement cap for authorised push payment fraud victims, warning that the new limit risks leaving consumers exposed and calling for stronger protections against increasingly sophisticated scams.
 

Age verification app wins approval

Posted: 04 October 2024

UPDATES: A new age verification app has received Primary Authority approval after demonstrating high levels of accuracy, offering retailers an automated way to strengthen age-restricted sales compliance and record refusals.
 

OPSS issues water bead warning

Posted: 04 October 2024

UPDATES: OPSS is warning parents, retailers and professionals about the serious risks posed by expandable water beads, following reports of severe injuries overseas and renewed advice on keeping the products away from young children.
 

CTSI celebrates Black History Month

Posted: 02 October 2024

UPDATES: CTSI marks Black History Month with articles, profiles and resources celebrating Black leaders, public service pioneers and the profession's diversity while encouraging members to engage with this year's 'Reclaiming Narratives' theme.
 

Which? reveals safety failings

Posted: 20 September 2024

UPDATES: Consumer group Which? has revealed serious shortcomings in the measures online marketplaces take to monitor the safety of the products listed on their platforms by posing as a seller of potentially dangerous and illegal electric heaters on Amazon, eBay, Etsy...
 

Bird flu rule change reminder

Posted: 12 September 2024

UPDATES: Birdkeepers across Great Britain must register with APHA from 1 October under new rules intended to strengthen avian flu controls, giving animal health teams clearer information during outbreaks.
 

Fraud refund proposal slammed

Posted: 05 September 2024

UPDATES: Which? has condemned the Payment Systems Regulator’s proposal to cut the reimbursement cap for authorised push payment fraud victims from £415,000 to £85,000, warning that high-value scam victims could be abandoned.
 

Hero Awards seek nominations

Posted: 05 September 2024

UPDATES: CTSI is calling for nominations for its 19th Hero Awards, recognising people and groups whose work protects consumers and businesses, with winners due to be honoured in Parliament in December.
 

Herts TS issues Oasis scam warning

Posted: 02 September 2024

UPDATES: Hertfordshire Trading Standards has urged Oasis fans to avoid ticket scams by using official sellers, checking website details and paying by credit card, as ministers also examine dynamic pricing practices.
 

CTSI speaks out on dynamic pricing

Posted: 02 September 2024

UPDATES: CTSI is calling for consumers who experienced unexpected price increases when buying Oasis concert tickets to report their experiences, adding the profession's voice to growing scrutiny of dynamic pricing and its implications for consumer protection.
 

Opinion: Adapting and thriving

Posted: 22 August 2024

OPINION: Faced with shrinking budgets and rising demands, Newham's Regulatory Services explains how collaboration, partnership working and organisational adaptability have helped maintain effective Trading Standards services while identifying lessons for authorities facing similar pressures.
 

Rogue locksmith warning

Posted: 14 August 2024

UPDATES: Hertfordshire Trading Standards is warning of a rise in rogue locksmiths operating on its patch after receiving...
 

HALO Award seeks entrants

Posted: 12 August 2024

SPONSORED: The British Hallmarking Council is inviting entries for the 2024 HALO Award, recognising online jewellers who help consumers understand hallmarks and avoid misleading descriptions when buying precious-metal jewellery.
 

Taking on the ticket scam touts

Posted: 06 August 2024

ANALYSIS: TQ Tickets was a family-run enterprise which bought concert tickets in bulk from primary sellers online and...
 

LTS issues stark safety warning

Posted: 29 July 2024

UPDATES: London Trading Standards is urging consumers to think twice before buying toys, electrical goods and cosmetics through online marketplaces, arguing outdated legislation leaves shoppers exposed to unsafe imports while platforms escape meaningful product safety responsibilities.
 

WhatsApp and NTS target scams

Posted: 29 July 2024

UPDATES: National Trading Standards and WhatsApp have renewed their partnership to tackle digital fraud, expanding the 'Stop. Think. Call.' campaign with social media creators and practical advice to help consumers recognise impersonation scams and resist emotional manipulation.