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Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.


Latest JoTS Online Articles : 

News Category Tags: Crime, Product Safety, Health and Safety, Counterfeit Goods, Retail, Animal Health and Welfare, Legal and Policy, Enforcement Practice, Product Recalls, Property and Housing, Automotive, Vapes, Business, CTSI Conference, CTSI Hero Awards.



 

Vulnerability paper published

Posted: 10 August 2021

UPDATES: The Motor Ombudsman has published guidance on identifying and managing consumer vulnerability on social media, including how language, support needs and its Vulnerability Evaluation Matrix can shape dispute handling.
 

Warning issued over chainsaw discs

Posted: 03 August 2021

UPDATES: Concerns over a dangerous chainsaw accessory have prompted the Office for Product Safety and Standards (OPSS) to issue a safety alert. The chainsaw discs have been incorrectly sold for use with angle-grinders, leading to...
 

CTSI Symposium 2021

Posted: 01 August 2021

ANALYSIS: CTSI’s 2021 Symposium returned as a face-to-face event in Birmingham, combining a new venue, revised programme structure, sponsor support and a renewed focus on best practice, education and professional debate.
 

Doing without... food labelling

Posted: 29 July 2021

OPINION: Traipsing through a gargantuan supermarket, my eight-year-old boy-wonder Achilles in tow, searching for guacamole, is certainly not my idea of an adventure. When Achilles first asked for “quakeemolee”, there was no doubt...
 

No short measures on alcohol sales

Posted: 29 July 2021

ANALYSIS: At the time of writing the UK hospitality sector, including...
 

Restaurant fined over allergens

Posted: 23 July 2021

UPDATES: An Indian restaurant in Derby has been fined for selling a m...
 

Tackling digital detriment

Posted: 23 July 2021

ANALYSIS: Pandemic-era e-commerce scams have exposed changing consumer behaviour, digital vulnerability and enforcement challenges, as Citizens Advice, CTSI and trading standards teams confront rapidly evolving online fraud.
 

Illegal cigarettes discovered in sewer

Posted: 22 July 2021

UPDATES: Warwickshire Trading Standards uncovered thousands of suspected illegal cigarettes and tobacco products hidden in ingenious locations, including beneath a sewer manhole, during enforcement activity targeting illicit tobacco sales across Leamington Spa.
 

CPPD Module 20: Investigations

Posted: 15 July 2021

DEVELOPMENT: The use of surveillance in criminal investigations has been...
 

Obituary: David James Mackie

Posted: 07 July 2021

UPDATES: It is with sadness that we report the passing of David James...
 

‘COVID passport’ fraud warning

Posted: 07 July 2021

UPDATES: The latest in a long line of scams to emerge from the COVID-...
 

Price-gouging shopkeeper fined

Posted: 07 July 2021

UPDATES: A recent case in which Birmingham Trading Standards successf...
 

Beware of the dog dealers

Posted: 05 July 2021

ANALYSIS: “This isn’t just about finance and consumer detriment...
 

In conversation: Paul Scully MP

Posted: 05 July 2021

OPINION: As the Minister for Small Business, Consumers and Labour Mar...
 

Community service in Tower Hamlets

Posted: 30 June 2021

ANALYSIS: Innovative community engagement transformed the fight against illicit Hajj travel fraud and illegal tobacco in Tower Hamlets, showing how trusted local relationships can strengthen enforcement, support legitimate businesses and better protect consumers.
 

Opinion: Feeling puzzled?

Posted: 30 June 2021

OPINION: Brexit, the pandemic and shifting consumer behaviour have exposed deep structural pressures on trading standards. Solving the profession's future requires fitting together every piece of an increasingly complex policy and enforcement puzzle.
 

A long-term solution to illicit tobacco?

Posted: 30 June 2021

ANALYSIS: Persistent illicit tobacco retailers demand more than repeated raids. This examination argues for targeting landlords and using stronger Proceeds of Crime powers to disrupt the business model behind organised criminal supply.
 

In at the deep end

Posted: 30 June 2021

ANALYSIS: Taking charge of a busy trading standards service brings immediate operational pressures, but also opportunities to drive improvement. A new service leader reflects on priorities, leadership and building resilient teams for the future.
 

Lab praised for COVID response

Posted: 28 June 2021

UPDATES: Gateshead's Metrology Laboratory has been recognised for the vital contribution its specialist calibration work made to the UK's COVID-19 response, supporting accurate measurements across vaccine production and other critical activities.
 

CTSI warns of ‘insidious’ scam

Posted: 24 June 2021

UPDATES: CTSI is warning consumers about convincing parcel delivery text scams designed to harvest personal and financial information, urging extra vigilance as online shopping and home deliveries continue to grow.