skip to main content

Login IconLogin / Member Area / Consumer Helpline delivered by Citizens Advice 0808 223 1133

1 Sylvan Court Sylvan Way SS15 6TH Basildon, Essex, UK
Journal of Trading Standards, Online Edition - JoTS Online

Welcome to the Journal of Trading Standards online edition, JoTS Online. Browse through our latest Articles - including Analysis, Opinion Pieces, Features and a selection of articles from our acclaimed print journal.

Although many JoTS Online articles are open access (public), others are exclusive to CTSI Members - in which case, you'll need to login to access them. If you aren't a member of CTSI yet, you can join us here. And, if you'd like to contribute articles or suggest topics for us to cover, please email our Editorial Team.

Latest JoTS Online Articles : 

News Category Tags: Crime, Product Safety, Health and Safety, Counterfeit Goods, Retail, Animal Health and Welfare, Legal and Policy, Enforcement Practice, Product Recalls, Property and Housing, Automotive, Vapes, Business, CTSI Conference, CTSI Hero Awards.

 

Illegal cigarette haul flushed out

Posted: 27 July 2020

UPDATES: Trading standards officers in Salford, assisted by sniffer dog Ricco, uncovered a concealed cache of illegal tobacco hidden behind a tiled compartment, highlighting continuing efforts to disrupt the illicit tobacco trade.
 

Government backs ATOL scheme

Posted: 24 July 2020

UPDATES: Government backing for ATOL refund credit notes aims to protect consumers whose package holidays are cancelled because of COVID-19 while supporting recovery across the travel industry. Includes reaction from CTSI's travel law lead.
 

UK ECC faces uncertain future

Posted: 24 July 2020

UPDATES: The future of the UK European Consumer Centre hangs in the balance as Brexit negotiations continue, with the possible loss of cross-border consumer assistance raising concerns for thousands seeking help with EU purchases.
 

Amazon phishing scam resurfaces

Posted: 21 July 2020

UPDATES: Fraudsters are once again exploiting Amazon's name through convincing phishing emails and automated telephone calls designed to obtain remote computer access and steal personal and financial information.
 

10 years of the Consumer Code

Posted: 21 July 2020

OPINION: Ten years after the Consumer Code for Home Builders began, its chair reflects on the Code’s growth, the importance of independent dispute resolution and the need to keep improving protection for new-build buyers.
 

Bogus gas bill scam targets public

Posted: 14 July 2020

UPDATES: Fraudulent gas bill emails designed to look like official communications from British Gas, are being sent to members of the public informing them that they owe money. The...
 

Scammers target Zoom users

Posted: 09 July 2020

UPDATES: The global COVID-19 lockdown has shifted the working patterns of millions of people, with many working entirely from home. Fraudsters have adapted to that shift. Homeworkers are receiving...
 

CCAS marks five years of ADR

Posted: 09 July 2020

UPDATES: The Consumer Codes Approval Scheme (CCAS) is celebrating five years of Alternative Dispute Resolution (ADR) consumer regulations. The ADR regulations were launched in 2015 to improve relationships between...
 

NTS offers 700 free call blockers

Posted: 08 July 2020

UPDATES: As COVID-19 lockdown measures start to ease, National Trading Standards (NTS) is predicting a rise in scam telephone calls as illegitimate call centres around the world get back...
 

CTSI seeks Council nominations

Posted: 08 July 2020

UPDATES: The Chartered Trading Standards Institute (CTSI) is seeking nominations for Chair, Vice Chair and Second Vice Chair of the Council of the Institute for 2021. Nominations for these...
 

Doing without... enforcers

Posted: 02 July 2020

OPINION: Locked up in my bedroom, away from the noises of the Fortnite Victory Royale taking place in my son’s room, I am zoning into my work. I am...
 

Sometimes invisible, always inspirational

Posted: 02 July 2020

OPINION: Having been away from the profession for over three years working in energy regulation, it is an inspiring time to be back to see the important and diverse...
 

When uncertain meets unprecedented

Posted: 02 July 2020

OPINION: After months of twists and turns, the UK officially exited the EU at 11pm on January 31, 2020, and entered into the transition period which will end on...
 

Home truths about public protection

Posted: 02 July 2020

OPINION: It’s late March. I’ve just had a food order delivered. It’s a fortnight after we booked one of the few remaining slots knowing that there was a good...
 

Hallmarking makes its mark

Posted: 02 July 2020

ANALYSIS: Discover how hallmarking evolved from a medieval safeguard into a sophisticated consumer protection system, tracing centuries of legislation, enforcement and the enduring fight against fraud in precious metals.
 

COVID-19: Moment of crisis

Posted: 02 July 2020

ANALYSIS: As the pandemic reshaped daily life, fraudsters rapidly adapted their tactics. This feature examines the surge in COVID-19 scams and the challenges facing trading standards officers protecting vulnerable consumers.
 

CPPD Module 18: Animal Health

Posted: 02 July 2020

DEVELOPMENT: An overview of UK animal health legislation, enforcement responsibilities and the regulatory framework protecting livestock, welfare and agriculture, helping practitioners understand a complex and evolving area of law.
 

Trials in the age of COVID-19

Posted: 01 July 2020

ANALYSIS: Courtrooms were forced to adapt almost overnight as COVID-19 disrupted jury trials. This feature explores the practical, legal and procedural implications for the justice system during the pandemic.
 

CTSI calls for council rescue plan

Posted: 30 June 2020

UPDATES: CTSI urges Government action to prevent financially stretched councils from issuing emergency spending controls, warning that reduced local authority capacity could seriously affect essential trading standards services.
 

NI refund scam warning

Posted: 30 June 2020

UPDATES: Consumers are warned about convincing fake National Insurance refund emails exploiting the COVID-19 crisis, with fraudsters using government branding to steal personal and financial information.